Terms & Conditions

GLOSSYFINDS provides you with competitive pricing and also the BEST quality hair. Customer satisfaction is our #1 goal.  We believe we can work together with our clients to make every purchase a positive experience.

Our luxurious hair line is available at prices below market value, so you can enjoy looking gorgeous without breaking bank. All hair bundles are 100% unprocessed (free of chemicals, no acidification or relaxer treatments), double weft (no shedding) and are hand packaged to the highest quality.

GLOSSYFINDS hair collection is comprised of handpicked grade 9A and 10A hair, and is exclusively design for those divas and trendsetters who want that extra glam. To cater to our customers of diverse background, we cataloged an assortment of versatile lengths and gorgeous styles.

We carry eight distinct hairstyles which include body wave, straight, loose curl, kinky curl, deep wave, loose wave, curly and wavy. For each style, customers can choose a particular length ranging from 12”-30” in length.

All orders are processed and are subjected to quality control within 24 hours of purchase. We offer fast and reliable shipping (4-7 business day) to the US, Canada, the U.K., and Australia. For orders to Africa, Jamaica and other counties, please contact our Washington D.C offices at 240-770-8373 or email us at customerservice@glossyfinds.com.

TEXTURE DISCLAIMER

Virgin human hair is distinct, and no two heads of hair are exactly alike. Our pictures are meant to give you a good idea of our textures.  It is part of the fun of buying and wearing premium quality virgin hair. Our hair is beautiful and unique, just like you!

COLOR DISCLAIMER

Since we only supply unprocessed virgin hair it comes in natural shades of black and dark brown with natural highlights/undertones. If you choose to color the hair, it takes and holds permanent, semi-permanent, lifts, and cellophane beautifully! (Recommended to be done by a professional stylist).

Refunds and/or exchanges WILL NOT be issued for dissatisfaction with texture or color.

PAYMENT TERMS

All terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged. We have zero tolerance for credit card fraud and theft of our merchandise. Any fraudulent purchases will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send documentation before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed. This may delay the shipping of your order.

*****Once payment is made there are no cancellations of order.

ORDER PROCESSING

Our business hours are Monday through Saturday from 8.00 am to 12:00 am EST. All orders take 1-3 days to process and arrive bet 4-7 business days. Orders placed on Sunday will be shipped first thing Monday morning unless it is a holiday. Once shipped, domestic and international orders arrive within 4-7 business days. During promotions, it can take up to 7-10 business days. Express shipping is not available.

RETURN POLICY

At GLOSSYFINDS we maintain a very high level of quality assurance. Our products go through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

Due to the nature of our products, refunds/exchanges are available on a case by case basis.

Please email customerservice@glossyfinds.com for further assistance with refunds/exchanges. (all refunds/exchanges must be approved before items can be returned/refunded) 

Return Address:

4805 Addison Rd, Suite 201

Capitol Heights, MD 20743

Thank you for visiting GLOSSYFINDS the #1 source for premium beauty products.